Freshworks Marketplace

Freshworks Marketplace

A ChatGPT AI agent that drafts replies and automates support for Freshdesk.
Published by support (about over 1 year ago)
Free
Rated 4 stars out of 1
4.0 (4)
100+
Version 1.0
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Not governed by Freshworks Freddy AI
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Overview
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Are you tired of spending hours drafting replies to customer support tickets? Sick of repetitive queries? Get an AI ChatGPT Agent to automate your customer support. Key features of this app include: 1. Get an AI assistant that can create personalized drafts for Freshdesk tickets based on all your docs and past replies. 2. Get a Freshdesk AI agent that can fully handle new Freshdesk tickets and escalate to humans as needed. 3. Train your Freshdesk AI agents on any knowledge they need. From Confluence and Google, to PDFs and Notion pages, you can train the AI on any content. Advantages of using this app are: 1. Zero hallucination - The AI agent never replies with any knowledge from outside the documentation you’ve trained it on. 2. Clear insights on all AI interactions - Get detailed insights on questions coming in, what the AI is saying, gaps in the training of your AI, customer satisfaction and more. 3. Full control - Customize exactly what the AI knows and how it writes, and incrementally teach it more. Ready to revolutionize your customer support experience? Install AI ChatGPT Agents by eesel today and let your personal AI agent assistants handle the heavy lifting for you! Have your own AI Agents trained on Freshdesk. Help your team find answers, draft replies, answer customers’ questions, and resolve Tier 1 tickets.

App Details

Categories
Ticketing & AutomationAI & BotsKnowledge & Content Management
Subcategory
Ticket Creation & AutomationKnowledge Base Management

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