# freshworks.com

> AI-optimized mirror of freshworks.com containing 50 pages totalling 22,019 words of clean markdown content, structured data, and semantic HTML. Original source: https://freshworks.com/. Last updated: 2026-04-29T19:37:36.931Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Enterprise grade without the enterprise complexity](/site-root.html): Freshworks enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results for customer service and IT teams (624 words)
- [Enterprise grade without the enterprise complexity](/site-root.html): Freshworks enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results for customer service and IT teams (624 words)

## Articles & Blog Posts

- [sales/pipeline-management/index.html](/sales/pipeline-management/index.html) (1 words)
- [product-launches/index.html](/product-launches/index.html) (1 words)
- [freshdesk/ai-agent/vs-conversational-ai/index.html](/freshdesk/ai-agent/vs-conversational-ai/index.html) (1 words)
- [itil/change-management/index.html](/itil/change-management/index.html) (1 words)
- [freshservice/service-request-software/service-request-software-best-practices/index.html](/freshservice/service-request-software/service-request-software-best-practices/index.html) (1 words)
- [fr/customer-complaints/software/index.html](/fr/customer-complaints/software/index.html) (1 words)
- [itil/ticket-types/index.html](/itil/ticket-types/index.html) (1 words)
- [freshservice/features/index.html](/freshservice/features/index.html) (1 words)
- [it-asset-management/asset-inventory-management/index.html](/it-asset-management/asset-inventory-management/index.html) (1 words)
- [Transform your marketing to boost revenue growth](/crm/marketing/index.html): Grow your business with a powerful Marketing CRM Software. Boost your Multichannel engagement with Email, SMS, WhatsApp & more. Sign-up for free! (514 words)
- [it-service-management-software/itsm-knowledge-management/index.html](/it-service-management-software/itsm-knowledge-management/index.html) (1 words)
- [omnichannel/customer-support/index.html](/omnichannel/customer-support/index.html) (1 words)
- [privacy/sub-processor/index.html](/privacy/sub-processor/index.html) (1 words)
- [de/crm/industries/finance/index.html](/de/crm/industries/finance/index.html) (1 words)
- [freshservice/pricing/index.html](/freshservice/pricing/index.html) (1 words)
- [9 IT service catalog examples from across industries to try](/explore-ex/service-catalog-examples/index.html): Explore effective IT service catalog samples to streamline your IT services. Learn from real-world examples and align with ITIL best practices. (2,864 words)
- [AI takes care of the busywork. You focus on what matters.](/freshdesk/omni/freddy-ai-automation/index.html): Answer questions quickly. Drive productivity easily. Act on insights immediately. Freddy AI is the built-in AI solution for automated customer support. (595 words)
- [knowledge-base/faq/index.html](/knowledge-base/faq/index.html) (1 words)
- [templates/customer-onboarding/index.html](/templates/customer-onboarding/index.html) (1 words)
- [enterprise-service-management/index.html](/enterprise-service-management/index.html) (1 words)
- [freshservice/product-updates/index.html](/freshservice/product-updates/index.html) (1 words)
- [Sell smarter and close deals faster](/crm/sales/index.html): Freshsales is an AI-powered CRM to boost your sales efficiency. Effortlessly capture leads and close deals faster. Try for free! (418 words)
- [ITSM Guide](/assets/resources/ai-itsm-guide-pdf.html) (2,184 words)
- [Try Freshservice for MSPs for free](/freshservice/msp/signup/index.html): Sign up now to explore a unified, IT service desk designed for MSPs. Improve client service, scale efficiently, and elevate support with a risk-free 14-day trial—no credit card required. (162 words)
- [Freshworks AI Workplace Report](/report/ai-workplace/index.html): Discover insights from Freshworks’ AI Workplace Report on how employees leverage AI for greater workplace efficiency and higher payoffs. Learn about the ongoing transformation in IT and workplace dynamics driven by AI. (396 words)
- [Elevate your service experience with autonomous, always-on assistance](/it-service/solutions/ai-agent/index.html): Redefine service experiences with AI Agents that deliver personalized, 24/7 support where your teams work. Instantly resolve issues and keep productivity on track with Freshservice. (483 words)
- [Hoe de leasedivisie van Van Mossel met Freshdesk efficiënt de customer service optimaliseerde voor de snelgroeiende organisatie](/freshdesk/customers/case-study/van-mossel-cx/index.html): Hoe de leasedivisie van Van Mossel met Freshdesk efficiënt de customer service optimaliseerde voor de snelgroeiende organisatie (1,209 words)
- [Hobbycraft retools customer service](/customers/stories/hobbycraft/index.html): Freshworks omnichannel and AI solutions help agents respond faster and improve productivity. (1,087 words)
- [Freshworks benchmark report: How generative AI is redefining ITSM](/theworks/employee-experience/freshservice-itsm-benchmark-2024/index.html): The latest Freshservice ITSM Benchmark Report explores seven KPIs that define best-in-class ITSM and how generative AI is redefining ITSM. Learn more.  (487 words)
- [Letting software sell itself](/theworks/company-news/product-led-growth/index.html): How a team at Freshworks is driving product-led growth. Read more. (1,014 words)
- [Freshworks Marketplace](/apps/eesel_ai_2/index.html): A ChatGPT AI agent that drafts replies and automates support for Freshdesk., A ChatGPT AI agent that drafts replies and automates support for Freshdesk. (1,149 words)
- [Dennis Woodside: The mid-market is the real test for productivity and growth](/theworks/company-news/dennis-woodside-davos-2026/index.html): At the World Economic Forum, Freshworks’ CEO focused on how mid-market companies drive the economy—and AI adoption. Read more.  (679 words)
- [Freshworks Acceptable Use and Conduct Policy](/aup/index.html): By using the Products or accessing a Freshworks Site, you agree to the latest version of this Acceptable Use and Conduct Policy. (892 words)
- [Freshservice IT Asset Management Pricing](/freshservice/itam/pricing/index.html): Compare Freshservice IT Asset Management plans for Discovery, CMDB, and Asset Management. Pricing starts at $125/mo per 500 Asset Units. Start your free trial today. (622 words)
- [Automate and accelerate customer service with AI-powered chatbots](/live-chat-software/features/chatbots/index.html): Freshworks chatbots offer 24/7 support for small and large businesses. Automate repetitive queries, and reduce your agent workload with our chatbot solutions. (569 words)
- [AI-powered ITSM: Par for the course for TaylorMade](/customers/stories/taylormade/index.html): TaylorMade automates workflows and boosts ticket resolution times with Freddy AI from Freshworks (842 words)
- [Helpdesk automation: Accelerate, innovate](/freshdesk/automations/index.html): Streamline your helpdesk with Freshdesk automations. Learn how Freshworks ’ AI-powered solutions enhance support efficiency and reduce response times. (299 words)
- [Freshsales pricing](/crm/pricing/index.html): Freshsales pricing starts from $9 USD, with a free plan and enterprise plan available. Compare our plans to discover features and add-ons. (817 words)
- [The cost of complexity on business](/theworks/employee-experience/cost-of-complexity-report-blog/index.html): A new report from Freshworks shows how complicated tech stacks and processes are impeding growth, draining revenue, and making employees miserable. (825 words)
- [Customer stories](/customers/index.html): See how our customers are using Freshworks products for Customer Service, IT, and CRM to drive impact to their businesses. (315 words)
- [Cookie Policy](/list-of-cookies/index.html): When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies.  (358 words)
- [Accelerate resolution with intelligent automation](/freshservice/it-service-desk/automations/index.html): Enhance service desk and operations management with Freshservice automation, powered by advanced workflows, orchestration, AI, and machine learning. (334 words)
- [Freshworks accessibility statement](/accessibility/index.html): This is our formal statement on our compliance efforts relating to the Web Content Accessibility Guidelines (WCAG) for Freshworks.com. (141 words)
- [7 KPIs of world-class ITSM](/freshservice/benchmark-report-2024/index.html): Discover and compare key metrics against global ITSM benchmarks to uncover opportunities for enhancing employee satisfaction, agent productivity, and operational efficiency. (441 words)
- [Freshworks University](/university/index.html): Master Freshworks products with free online training from Freshworks University. Upskill in customer support, sales, marketing, and more—at your own pace. (245 words)
- [Freshservice cloud orchestration for automated IT workflows](/freshservice/it-service-desk/orchestration/index.html): Automate complex IT workflows and orchestrate multiple tasks with Freshservice's IT Orchestration. Streamline service delivery and improve IT efficiency. (147 words)
- [Freshworks Appoints Enrique Ortegon as Senior Vice President and General Manager of Americas Field Sales](/pressrelease/freshworks-appoints-enrique-ortegon-as-senior-vice-president-and-general-manager-of-americas-field-sales.html): Freshworks Inc. (Nasdaq: FRSH), the provider of people-first AI service software, today announced financial results for its second quarter ended June 30, 2025. (502 words)
- [Plans and pricing for Freshworks products](/pricing/index.html): Pricing for Freshworks Customer service, IT service, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI. (163 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/content/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/content/robots.txt): Crawler directives