Enterprise grade without the enterprise complexity
Enterprise grade without the enterprise complexity
Freshworks provides AI-first IT and customer service software to deliver exceptional employee and customer experiences.Powerful solutions to unlock loyalty, efficiency, and growth
Designed for ease, built for value
Faster implementation. Better ROI. Totally transparent costs. Freshworks delivers enterprise-grade performance without the enterprise-level complexity.Looking for higher satisfaction scores? Solve more customer and employee issues, more quickly and easily. People love that.
Agentic AI gives users the freedom to find, fix, and finish their issues with a click.
AI agents cut the number of tickets to solve; you cut your resolution time, and boost productivity.
Advanced ticketing, automation, and built-in AI. Better, faster service has arrived.
Join 74,000+ companies improving their service delivery
View all customer stories"Automation was one of the driving factors in the selection of Freshservice."
"Freshservice opened up a world of automation we didn’t have before. It’s made our helpdesk processes smoother and more efficient."
"With Freshservice on our side, the transportation team can now resolve incoming requests in 15 minutes, versus three months."
"We were lucky to be part of the beta trial for Freddy AI. It was fantastic to have that opportunity and to see the power of what it can do. It was truly a game-changer for the team."
"We’ve seen significant cost savings in moving from 16 siloed customer support tools to Freshworks"
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